WorkPal Status https://status.workpal.app/ 2026-03-15T01:55:24+00:00 WorkPal Status <![CDATA[Degraded performance due to an upstream Cloudflare issue]]> https://status.workpal.app/incident/30/ We’re currently seeing degraded performance due to an upstream Cloudflare issue impacting request routing and response times. This is external to our infrastructure. We’re monitoring the situation and performance should normalise once Cloudflare resolves the incident.

]]> 2026-02-17T12:00:00+00:00 WorkPal Status <![CDATA[Cloud Database Scheduled Maintenance – System Upgrade]]> https://status.workpal.app/incident/29/ WorkPal may become temporarily unavailable on Sunday, 1st March, starting at 23:00, while we perform scheduled Cloud Database maintenance. This maintenance will take place over a 5-hour period, and users may experience intermittent disruption during this time. Thank you for your patience.

]]> 2026-02-10T07:25:31+00:00 WorkPal Status <![CDATA[Cloud Database Scheduled Maintenance – System Upgrade]]> https://status.workpal.app/incident/27/ WorkPal will be temporarily unavailable for about 1 hour on Sunday, 14th December, starting at 21:00 while we perform scheduled Cloud Database maintenance. Thank you for your patience.

]]> 2025-12-08T11:44:00+00:00 WorkPal Status <![CDATA[Google Cloud Platform Service Disruption]]> https://status.workpal.app/incident/26/ Google Cloud Platform is experiencing a service disruption that may impact file uploads and downloads in WorkPal, we are monitoring the issue closely

]]> 2025-12-08T08:00:00+00:00 WorkPal Status <![CDATA[Intermittent Server Issues]]> https://status.workpal.app/incident/25/ We are aware of some intermittent issues on the WorkPal servers. We are investigating and will update as soon as we have the issue resolved.

UPDATE: Server issue resolved at 12:15. Thank you for your patience.

]]> 2025-09-07T06:45:00+00:00 WorkPal Status <![CDATA[WorkPal Full Outage]]> https://status.workpal.app/incident/24/ We are investigating an issue where WorkPal fails to load, giving a 404 error. We will update as soon as we know more, or have the issue resolved.

UPDATE: The issue is resolved. It was caused by a 3rd Party Provider (Cloudflare), as reported on their status page. https://www.cloudflarestatus.com/incidents/nr3qlpp9xbfd

We apologise for the inconvenience.

]]> 2025-05-19T17:09:00+00:00 WorkPal Status <![CDATA[Server Issue]]> https://status.workpal.app/incident/23/ We are investigating an issue with the server

]]> 2024-11-13T10:43:00+00:00 WorkPal Status <![CDATA[Server issue]]> https://status.workpal.app/incident/21/ We are investigating an issue with the server

]]> 2024-10-24T15:12:00+00:00 WorkPal Status <![CDATA[Server issue]]> https://status.workpal.app/incident/20/ Sorry for the inconvenience, the issue should be resolved shortly.

]]> 2024-04-18T09:00:00+00:00 WorkPal Status <![CDATA[Server issue]]> https://status.workpal.app/incident/19/ We are investigating an issue with the server

]]> 2024-04-15T12:54:00+00:00 WorkPal Status <![CDATA[Desktop issue]]> https://status.workpal.app/incident/18/ We are working on an issue with the server. Sorry for any inconvenience caused.

]]> 2024-04-10T13:55:00+00:00 WorkPal Status <![CDATA[Partial Desktop Outage]]> https://status.workpal.app/incident/17/ We are aware and working hard to fix the issue. Sorry for any inconvenience caused.

]]> 2024-04-09T15:40:00+00:00 WorkPal Status <![CDATA[Back online]]> https://status.workpal.app/incident/16/ Back online

]]> 2023-08-07T07:58:00+00:00 WorkPal Status <![CDATA[Server issue being investigated]]> https://status.workpal.app/incident/15/ Server issue being investigated. Should be back shortly.

]]> 2023-08-07T07:45:46+00:00 WorkPal Status <![CDATA[Issue with .cloud server]]> https://status.workpal.app/incident/14/ Currently investigating issue with .cloud server hosting

Issue resolved

]]> 2023-04-03T13:44:00+00:00 WorkPal Status <![CDATA[Server Outage]]> https://status.workpal.app/incident/13/ Server Outage

]]> 2023-03-01T11:45:00+00:00 WorkPal Status <![CDATA[Service outage]]> https://status.workpal.app/incident/12/ Issue identified, all services restored.

]]> 2022-06-08T13:26:00+00:00 WorkPal Status <![CDATA[Service outage]]> https://status.workpal.app/incident/11/ Service outage

]]> 2021-08-31T11:43:00+00:00 WorkPal Status <![CDATA[System Outage]]> https://status.workpal.app/incident/10/ System Outage

]]> 2021-07-07T12:19:00+00:00 WorkPal Status <![CDATA[Service Outage]]> https://status.workpal.app/incident/9/ We continue to investigate an issue with generating PDFs on WorkPal

UPDATE 17:05: The issue now seems to be resolved. We will continue to monitor the situation. Please report any issues you have. Sorry for any inconvenience caused.

]]> 2021-05-20T12:10:00+00:00 WorkPal Status <![CDATA[Email]]> https://status.workpal.app/incident/8/ Email systems are down, being investigated by IT.

UPDATE 12:37 - Issue is now resolved

]]> 2021-03-04T09:19:00+00:00 WorkPal Status <![CDATA[Email Outage]]> https://status.workpal.app/incident/7/ Email Outage

]]> 2021-02-05T09:26:00+00:00 WorkPal Status <![CDATA[Desktop Outage]]> https://status.workpal.app/incident/6/ We are investigating an outage on our Desktop App. We will update the status with more information as soon as possible.

Update 14:21: This is now resolved.

]]> 2020-05-06T12:15:00+00:00 WorkPal Status <![CDATA[Desktop App Outage]]> https://status.workpal.app/incident/5/ No Availability of the Desktop Application, due to a server issue. Our hosting supplier is investigating.

13:42 Update: Our hosting supplier is continuing to investigate and are making their best efforts to resolve the issue. We will update again as soon as anything changes. The Mobile Apps will continue to work offline in the meantime, and will not lose any data built up by your users, but will not receive new data until the issue is resolved. There is some limited availability on the Desktop Application, but full functionality is yet to be restored.

14:30: Update: Normal service appears to be restored. We will continue to monitor the service closely. Please report any issues you see through the normal support channels, and thank you for your patience while we resolved this issue.

]]> 2020-02-27T12:05:00+00:00 WorkPal Status <![CDATA[Certificate Issue]]> https://status.workpal.app/incident/4/ We are currently experiencing an issue with our SSL certificate for WorkPal, causing users to get an insecure warning when attempting to use the Desktop application. Our hosting provider is investigating and we should be able to provide an update shortly. In the meantime it is possible to continue to use WorkPal by clicking 'Advanced' and 'Proceed to [clientname].workpal.eu (unsafe)'.

UPDATE: Hosting Providers had to install an important security patch. Systems are back to normal operation. Issue time: approx 15 mins.

]]> 2019-07-01T09:35:00+00:00 WorkPal Status <![CDATA[Desktop App Outage]]> https://status.workpal.app/incident/3/ No Availability of the Desktop Application, due to a minor network outage at our hosting supplier. Now resolved. Downtime: 5 mins 52 secs.

]]> 2019-06-27T14:17:00+00:00